Frequently Asked Questions
General Questions
What payment methods do you accept?
We accept PayPal for all purchases. This provides a secure and convenient way to complete your transaction.
What is your refund policy?
All sales are final. Please review our Terms of Service for more information.
How do I get support?
For technical support, please visit our Contact page. We aim to respond to all inquiries within 24-48 hours.
FlipCraft
What is the trial version?
The trial version gives you full access to all features but with some limitations: saving progress is disabled, and progress resets every 15 minutes. These limitations are removed when you purchase a license.
Maschine FL Studio Integration
What versions of FL Studio are supported?
The integration works with FL Studio 20.7 and later versions. We recommend using the latest version of FL Studio for the best experience.
Which Maschine controllers are supported?
The following Maschine controllers are supported: Plus, MK3, Mikro MK3, MK2, and Mikro MK2. Note that Maschine Studio, MK1, and Mikro MK1 are not supported.
How do I get updates?
Updates are available on the download page. You'll receive an email notification whenever a new update is available.