Frequently Asked Questions
General Questions
What payment methods do you accept?
PayPal is accepted for all purchases. This provides a secure and convenient way to complete your transaction.
What is your refund policy?
All sales are final. Please review our Terms of Service for more information.
How do I get support?
For technical support, please visit our Contact page. I aim to respond to all inquiries within 24-48 hours.
FlipCraft
What is the trial version?
The trial version gives you full access to all features but with some limitations: saving progress is disabled, and progress resets every 15 minutes. These limitations are removed when you purchase a license.
Maschine FL Studio Integration
What versions of FL Studio are supported?
The integration works with FL Studio 20.7 and later versions. I recommend using the latest version of FL Studio for the best experience.
Which Maschine controllers are supported?
The following Maschine controllers are supported: Plus, MK3, Mikro MK3, MK2, and Mikro MK2. Note that Maschine Studio, MK1, and Mikro MK1 are not supported.
How do I get updates?
Updates are available on the download page. You'll receive an email notification whenever a new update is available.